• Empathy in Business

    Silhouette of 2 people with their hands touching and a heart in the background depicting empathy

    Empathy in Business – A given or a strategy? Empathy is generally recognised as one of the cornerstones of effective interpersonal relations, and a caring business. It’s liberally sprinkled across business conversations as an omnipotent solution to various challenges. It absolutely holds undeniable value, but it’s worth asking why its overuse has turned it into […]